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Any additional feedback? Project Professional has a perpetual license. Once activated, the software will not expire. Self-help resources. Learn more. TechNet for Project TechNet is the key destination for IT pros, with technical guidance, software, videos, white papers, forums, and more.
Method 6. Start a web chat or request a phone call for account or console problems. You will need to sign in to your Xbox account to complete the online form.
Method 7. You can get technical support at any time of day throughout the entire week, but billing support is only available from 9 AM — 5 PM PST. Method 8. The online chat service is open 24 hours a day on weekdays, but is closed on weekends. Method 9. Log in to your Microsoft Azure account to access the form. A representative will reach out to by email to help you resolve the issue. Method File a report online to get an email response. Log in to your Microsoft account when the new window pops up so you can fill out and submit the form.
A representative will send you an email with more information and help. Fill out an online form for anything related to a job at Microsoft. Fill out your full name and email address in the matching text boxes. Write a short description of the problem in the last text box before submitting the form.
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You Might Also Like How to. How to. For more information about the types of administrator roles, see Assign admin roles in Microsoft for business. The administrator is expected to provide initial assistance for the customer's users. However, if the administrator is unable to resolve issues with the help of self-service support resources, he or she should Contact support. To view feature availability across Office plans, see Office Service Description. Find docs and training link page Employee quick setup article Overview of Microsoft Business Premium setup video.
Skip to main content. This browser is no longer supported. Download Microsoft Edge More info. Contents Exit focus mode. Please rate your experience Yes No. Any additional feedback? Watch: Get help or support. Important You must be an admin for a business subscription to use these support methods. Note If you bought your subscription through a partner, you first see the contact information for that partner. Note To better protect your organization, we added a PIN-based verification step to our existing phone-based verification process.
Community and self-service support options Self-service support is available for all Office operated by 21Vianet users, and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Office community. Pre-sales support Pre-sales support for Office operated by 21Vianet provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs.
Billing and subscription management support Assistance for billing and subscription management issues is available online or by telephone during China business hours Beijing Time , Monday through Friday. Here are some examples of billing and subscription management issues: Signing up for a trial or purchasing a subscription Converting from a trial subscription to a paid subscription Understanding the bill Renewing a subscription Adding or removing licenses Canceling a paid subscription Technical support Technical support for Office operated by 21Vianet subscriptions provides assistance with basic installation, setup, and general technical usage.
Support category Examples Installation and setup Exchange Online Office mailbox migration Recipient configuration mailbox permissions, configuring mail forwarding, configuring shared mailbox Autodiscover configuration SharePoint Online Permissions and user groups Configuration of external users Skype for Business Online Installation and creating contacts Microsoft Apps for enterprise Installation and setup Configuration Service configuration issues Single sign-on SSO Active Directory synchronization Note You can learn how to contact technical support here: Contact support.
Note Assisted support options are for admins of Office subscribed organizations only. Submit and view feedback for This product This page. View all page feedback. In this article.
Exchange Online Office mailbox migration Recipient configuration mailbox permissions, configuring mail forwarding, configuring shared mailbox Autodiscover configuration SharePoint Online Permissions and user groups Configuration of external users Skype for Business Online Installation and creating contacts Microsoft Apps for enterprise Installation and setup.
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